TechCrunch
TechCrunch
Give me enough time to do some research, and I can put together a reliable step-by-step for building a custom gaming PC, installing a hot water heater or interpreting public health data. But since I’ve never actually done those things, I would encourage you to ignore any advice I have to offer.
Trusted advice comes from experience. That’s why Ron Miller interviewed three entrepreneurs who have each built multiple companies to uncover some essential truths about achieving product-market fit:
- Pouyan Salehi, CEO and co-founder, Scratchpad
- Rami Essaid, CEO and founder, Finmark
- Melonee Wise, CEO and co-founder, Fetch Robotics
The basic tenets presented in Ron’s story will resonate with anyone who’s launched a startup.
Alex Wilhelm was particularly prolific this morning: For The Exchange, he studied UiPath’s 2020 quarterly results to get a clearer picture of its first S-1/A filing. Is the “somewhat slack news regarding UiPath’s potential IPO valuation” a harbinger of things to come?
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Use discount code ECFriday to save 20% off a one- or two-year subscription.
In a follow-up, he recapped news from the public debuts of Coinbase, UiPath, Zenvia, AppLovin and Grab, all of which “adds up to a somewhat muddled picture of the current IPO market.” It feels like we’re in a turbulent window, but it’s also possible that we’re in the calm after the storm, he suggests.
Final note: I asked TechCrunch graphic designer/illustrator Bryce Durbin to create an image to accompany this primer on raising a Series A round. He didn’t just exceed my expectations — it’s my favorite TechCrunch illustration ever. Thanks, Bryce!
I hope you got something out of reading Extra Crunch this week. Have a great weekend.
Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist
Building the right team for a billion-dollar startup
From building out Facebook’s first office in Austin to putting together most of Quora’s team, Bain Capital Ventures managing director Sarah Smith has done a bit of everything when it comes to hiring.
At TechCrunch Early Stage, she spoke about how to ensure the critical early hires are the right ones to grow a business. As an investor, Smith has a broad view into the problems companies face as they search for the right candidates to spur organizational success.
She touched on a number of issues, such as who to hire and when, when to fire and how to ensure diversity from the earliest days.
So you want to raise a Series A
During a seed-funding round, a founder needs to convince a venture capital investor on a vision. But during a Series A fundraise, napkin-stage ideas don’t make the cut — a founder needs product progress, numbers and revenue (or at least a plan to eventually generate some).
In many ways, the stakes are higher for a Series A — and Bucky Moore, a partner at Kleiner Perkins, joined TechCrunch Early Stage last week to give founders tactical advice on the process of raising one.
Moore spoke about storytelling over semantics, pricing and where his firm sees itself “raising the bar” for startups.
With the right tools, predicting startup revenue is possible
For a long time, “revenue” seemed to be a taboo word in the startup world. Fortunately, things have changed with the rise of SaaS and alternative funding sources such as revenue-based investing VCs.
Still, revenue modeling remains a challenge for founders. How do you predict earnings when you’re still figuring it out?
How we dodged risks and raised millions for our open-source machine learning startup
If you have a great idea within the open-core framework, expect your risks to be much lower than with a traditional business structure.
Clearly communicate this fact to venture capitalists for the best chance at securing the seed funding your organization needs.
But it takes more: Boasting a strong community around an emerging open-source product essentially serves as an “introduction letter” to venture capitalists. It highlights the founders’ ability to successfully execute their vision, as well as the mission to bring their product to a commercial reality.
Additionally, the iterative nature of open-source projects leads to fostering a sense of teamwork between the founders, their team and investors and stakeholders.
Founder and investor Melissa Bradley outlines how to nail your virtual pitch meeting
Melissa Bradley is the co-founder of a startup called Ureeka, an investor at 1863 Ventures and a professor at Georgetown’s business school. So it’s not an understatement to say that she understands the fundraising process from every angle.
She both invested and fundraised for her own startup during this last year, where the landscape has shifted drastically. At TechCrunch Early Stage, she led a session on how to nail your virtual pitch meeting.
Bradley covered how to allocate your time during the meeting, how to prepare, how to close out the meetings with a clear list of action items and what to avoid.
Scale CEO Alex Wang and Accel’s Dan Levine explain why sometimes unconventional VC deals are best
Scale CEO and co-founder Alex Wang credits its success since founding — which includes raising over $277 million and achieving breakeven status in terms of revenue — to early support from investors, including Accel’s Dan Levine.
Accel haș participated in four of Scale’s financing rounds, and Levine wrote one of the company’s very first checks. So on this past week’s episode of Extra Crunch Live, we spoke with Levine and Wang about how that first deal came together, and what their working relationship has been like in the years since.
Ride-hailing’s profitability promise is in its final countdown
Let’s parse Uber’s latest, vet its profit promise, consider its rivals and their performance, then ask ourselves if the great ride-hailing and food-delivery booms will ever make back the money they cost to scale.
UiPath’s first IPO pricing could be a warning to late-stage investors
For UiPath, its initial IPO price interval is a disappointment, though the company could see an upward revision in its valuation before it does sell shares and begins to trade.
But more to the point, the company’s private-market valuation bump followed by a quick public-market correction stands out as a counter-example to something that we’ve seen so frequently in recent months.
Is UiPath’s first IPO price interval another indicator that the IPO market is cooling?
How to choose and deploy industry-specific AI models
As artificial intelligence becomes more advanced, previously cutting-edge — but generic — AI models are becoming commonplace, such as Google Cloud’s Vision AI or Amazon Rekognition.
While effective in some use cases, these solutions do not suit industry-specific needs right out of the box. Organizations that seek the most accurate results from their AI projects will simply have to turn to industry-specific models.
Any team looking to expand its AI capabilities should first apply its data and use cases to a generic model and assess the results.
Let’s dive into each of these approaches and how businesses can decide which one works for their distinct circumstances.
Atomico’s talent partners share 6 tips for early-stage people ops success
In the earliest stages of building a startup, it can be hard to justify focusing on anything other than creating a great product or service and meeting the needs of customers or users.
However, there are still a number of surefire measures that any early-stage company can and should put in place to achieve “people ops” success as they begin scaling, according to venture capital firm Atomico‘s talent partners, Caro Chayot and Dan Hynes.
Long story short: You need to recruit for what you need, but you also need to think about what is coming down the line.
5 questions about Grab’s epic SPAC investor deck
Southeast Asian superapp Grab is going public via a SPAC.
Grab, which provides ride-hailing, payments and food delivery, will trade under the ticker symbol “GRAB” on the Nasdaq exchange when the combination is complete.
Let’s walk through several key points from Grab’s SPAC investor deck, including growth, segment profitability, aggregate costs and COVID-19, among other factors.
Expect an even hotter AI venture capital market in the wake of the Microsoft-Nuance deal
Microsoft’s huge purchase of health tech AI company Nuance led the technology news cycle this week. The $19.7 billion transaction is Microsoft’s second-largest to date, only beaten by its purchase of LinkedIn some years ago.
For the AI space, the sale is a coup. Nuance was already a public company, but to see Microsoft offer a firm premium over its public-market value demonstrates the value that AI technology can have to wealthy companies. For startups working in the AI space, the Nuance deal is good news; the value of AI revenue was repriced by the acquisition’s announcement — and for the better.
In light of the megadeal, The Exchange dug into the AI venture capital market. What’s happening on the startup side of the coin in the artificial intelligence and machine learning (AI/ML) space?
What’s fueling hydrogen tech?
When the word “hydrogen” is uttered today, the average non-insider’s mind likely gravitates toward transportation — cars, buses, maybe trains or 18-wheelers, all powered by the gas.
But hydrogen is, and does, a lot of things, and a better understanding of its other roles — and challenges within those roles — is necessary to its success in transportation.
Hydrogen is now capturing the attention of governments and private sector players, fueled by new tech, global green energy legislation and post-pandemic “green recovery” schemes.
5 product lessons to learn before you write a line of code
Before a startup can achieve product-market fit, founders must first listen to their customers, build what they require and fashion a business plan that makes the whole enterprise worthwhile.
The numbers will tell the true story, but when it happens, you’ll feel it in your bones because sales will be good, customers will be happy and revenue will be growing.
Reaching that tipping point can be a slog, especially for first-time founders. To uncover some basic truths about building products, we spoke to three entrepreneurs who have each built more than one company.
Inside the US’ epic first-quarter venture capital results
In broad strokes, the United States had a crushing venture capital start to the new year, pandemic be damned.
That is especially true when we consider 2020’s full-year figures. Last year, venture capitalists deployed some $166 billion into U.S.-based startups across 12,546 rounds. In contrast, if the first quarter’s pace was maintained during the rest of 2021, the United States would see around 16,000 rounds worth around $280 billion.
Of course, we cannot see the future, so those projections are merely shared to underscore how active the first quarter proved to be.
Dear Sophie: How can I get an H-1B without the lottery?
Dear Sophie:
For the past few years, our company has put very promising candidates into the annual H-1B lottery. None of them have been selected — and none of them meet the requirements for other work visas like an O-1A.
We lost out again in this year’s H-1B lottery. Are there any other ways we can obtain H-1Bs for our team members?
— Soldiering on in Sunnyvale
Alexa von Tobel outlines how founders should manage personal finances
Few people are more knowledgeable on the topic of how founders should manage their finances than Alexa von Tobel.
She is a certified financial planner, started her own company in the midst of the recession (which happened to be a wildly successful personal finance startup that sold for hundreds of millions of dollars) and is now a VC who invests and advises founders.
At Early Stage 2021, she gave a presentation on how founders should think about managing their own wealth. Startup founders can often put all their money into their venture and end up paying more attention to the finances of their company than their own bank account.
Von Tobel outlined the various steps you can take to stay out of debt, build credit and accumulate wealth through investments to ensure you have financial peace of mind as you take on the most stressful venture of your life: Starting a company.
How to pivot your startup, save cash and maintain trust with investors and customers
A few years ago, founder Sean Lane thought he’d achieved product-market fit.
Speaking to attendees at TechCrunch’s Early Stage virtual event, Lane said Queue, a secure digital check-in tablet for hospital waiting rooms that reduced wait times by uniting and correcting electronic medical records, was “selling like hotcakes.” But once Lane realized it would only ever address one piece of a much bigger market opportunity, he sold off the product, laid off two-thirds of the people affiliated with it and redirected the employees who were left.
Lane explained that what he really wanted to build is what his company — since renamed Olive — has now become, a robotic process automation (RPA) company that takes on hospital workers’ most tedious tasks so nurses and physicians can spend more time with patients.
Building customer-first relationships in a privacy-first world is critical
In business today, many believe that consumer privacy and business results are mutually exclusive — to excel in one area is to lack in the other. Consumer privacy is seen by many in the technology industry as an area to be managed.
But the truth is that the companies that champion privacy will be better-positioned to win in all areas. This is especially true as the digital industry continues to undergo tectonic shifts in privacy — both in government regulation and browser updates.
For startups choosing a platform, a decision looms: Build or buy?
Founders shouldn’t be worried about starting companies that rely on other platforms.
Platforms exist to help startups get to users and customers faster and should be used as a means to an end, but everyone must get their piece.
Coinbase’s direct listing alters the landscape for fintech and crypto startups
Coinbase’s direct listing was a massive finance, startup and cryptocurrency event, and the transaction’s effects will be felt for some time in the public market, but also among the startups and capital that comprise the private market.
In the buildup to Coinbase’s flotation — and we’d argue especially after it released its blockbuster Q1 2021 results — there was a general expectation that the unicorn’s direct listing would provide a halo effect for other startups in the space.
The widely held perspective raised two questions: Will the success of Coinbase’s direct listing bolster private investment in crypto-focused startups, and will that success help other areas of financially focused startup work garner more investor attention?
Billion-dollar B2B: Cloud-first enterprise tech behemoths have massive potential
The “billion-dollar B2B” paradigm refers to the forces shaping a new class of cloud-first, enterprise-tech behemoths with the potential to reach $1 billion in ARR — and achieve market capitalizations in excess of $50 billion or even $100 billion.
One of the biggest factors driving billion-dollar B2Bs is a simple but important shift in how organizations buy enterprise technology today.
How startups can ensure CCPA and GDPR compliance in 2021
Data is the most valuable asset for any business in 2021. If your business is online and collecting customer personal information, your business is dealing in data, which means data privacy compliance regulations will apply to everyone — no matter the company’s size.
Small startups might not think the world’s strictest data privacy laws — the California Consumer Privacy Act (CCPA) and Europe’s General Data Protection Regulation (GDPR) — apply to them, but it’s important to enact best data management practices before a legal situation arises.
Should Dell have pursued a more aggressive debt-reduction move with VMware?
When Dell announced it was spinning out VMware, the move itself wasn’t surprising; there had been public speculation for some time.
But Dell could have gone a number of ways in this deal, despite its choice to spin VMware out as a separate company with a constituent dividend instead of an outright sale.
It seems Dell hopes to have its cake and eat it too with this deal: It generates a large slug of cash to use for personal debt relief while securing a five-year commercial deal that should keep the two companies closely aligned.
What we all missed in UiPath’s latest IPO filing
Robotic process automation platform UiPath filed its first S-1/A this week, setting an initial price range for its shares. The numbers were impressive, if slightly disappointing because what UiPath indicated in terms of its potential IPO value was a lower valuation than it earned during its final private fundraising.
Here at The Exchange, we wondered if the somewhat slack news regarding UiPath’s potential IPO valuation was a warning to late-stage investors.
But in good news for UiPath shareholders, most everyone — ourselves included! — who discussed the company’s price range didn’t dig into the fact that the company first disclosed quarterly results to the same S-1/A filing that included its IPO valuation interval. And those numbers are very interesting, so much so that The Exchange is now generally expecting UiPath to target a higher price interval before it debuts.
But let’s dig into the company’s quarterly results to get a clearer picture of UiPath.
The IPO market is sending us mixed messages
If you only stayed up to date with the Coinbase direct listing this week, you’re forgiven. It was, after all, one heck of a flotation.
But underneath the cryptocurrency exchange’s public debut, other IPO news that matters did happen this week. And the news adds up to a somewhat muddled picture of the current IPO market.
To cap off the week, let’s run through IPO news from UiPath, Coinbase, Grab, AppLovin and Zenvia. The aggregate dataset should help you form your own perspective about where today’s IPO markets really are in terms of warmth for the often unprofitable unicorns of the world.
TechCrunch
TechCrunch
Built with a giant grid along the floor, “the shed”, as Ocado calls its warehouses, will feature some 1,000 robots alongside 400 human employees to pick, sort and move items. It is expected to process as much as $700 million in sales annually, the sales of 20 brick-and-mortar stores.
Those orders, in turn, will be delivered in temperature-controlled Kroger Delivery vans, built on the model of Ocado’s vans in the U.S. and able to store up to 20 orders. These will also be run using Ocado software, mapping algorithms to optimize deliveries along the fastest and most fuel-efficient routes.
Kroger and Ocado’s partnership was a long time in the making, but the focus on what has come out of it is probably at its keenest right now, given the huge boost online shopping has had in the past year. The COVID-19 pandemic, and the resulting push for more social distancing, has driven a lot of people to the internet to shop, opting for deliveries over physical store visits for some or all of their food and other weekly essentials.
That trend has also spelled more competition in the space, too: the likes of Amazon, Walmart, other traditional grocers getting their digital strategies in order and online players all are hoping for a piece of the market of consumers now ready to buy online.
That tide has also lifted Kroger’s boat. In a call today with journalists, Rodney McMullen, Kroger’s chairman and CEO, said that delivery had grown 150% for Kroger last year.
While some of that may well melt back into physical shopping as and when COVID-19 cases wane (fingers crossed), many in the industry believe that the genie has been let out of the bottle, so to speak: Many consumers introduced to shopping online will stay, at least in part, and so this is about building infrastructure to meet that new demand.
(And there is some data that backs that up: Ocado CEO and co-founder Tim Steiner noted that at Ocado, pre-pandemic the average order value for the company was £105 ($144). That grew to £180 last year, and is now at £120.)
Kroger, like many brick-and-mortar players, has been building out multiple fronts in its digital strategy. Alongside Ocado, the company has also been investing in technology to boost the efficiency of its in-store operations (for example, by working with companies like Shelf Engine), and it has a grocery delivery partnership with Instacart.
Kroger’s partnership with Instacart will remain in place, not least because it covers a much wider geography than the Ocado approach, which is live now in Cincinnati, and sounds like it will also expand to Florida. While Kroger today said that CFCs will vary in size and be built on the concept of “modules” (the Monroe facility is built on seven modules), this is still a capital intensive approach compared to the Instacart model, so might overall face a slower rollout and perhaps only make sense in Kroger’s denser markets.
“The two partnerships are critical to Kroger and our customers,” said Yael Cosset, Kroger’s CIO, in the call today. “We expect to work very closely in strategic partnership with Instacart and with Ocado.”
Ocado, an early player that started out in the U.K. back in 2000, is seen by many as the industry standard for how to build and run an online-only grocery business.
But rather than growing by taking its direct grocery business outside the U.K., the company has been expanding its reach by way of using the technology that it has built for itself and turning it into a product — a process that is still very much in development, with the company working now on robotic pickers and other autonomous systems, along with other technology to power and make its delivery service more efficient.
Ocado’s “AWS” strategy of turning tech that it has built for itself into a product to sell to others has born fruit: it now has partnerships to power online grocery services, and specifically fulfillment centers, in Japan (with Aeon), France (with Casino) and Canada (with Sobeys). That means the Kroger rollout is now a tested model, but it’s still a very notable move for the company to break into the U.S. while at the same time giving Kroger a much-needed bit of infrastructure to better compete with bigger players in the country like Walmart and Amazon.
In that regard, it will be interesting to see how and if Kroger leverages its much bigger Ocado-powered infrastructure for its other projects. The company is working with Mirakl to develop its own marketplace for third-party retailers, going head to head with similar offerings from — yes — Amazon and Walmart.
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TechCrunch
TechCrunch
Nguyen’s new startup Hatch recently launched its first two products and announced today it has secured a total of $20 million in funding from investors like Kleiner Perkins, Foundation Capital, SVB and Plaid’s founders. The fintech’s Hatch Business Checking accounts cost $10 a month, don’t charge non-sufficient funds (NSF) or overdraft fees and include cashback offers. Eligible account holders can also enroll in Hatch Cover, which covers overdrafts up to $100, or apply for lines of credit.
Some of Hatch’s customers have hundreds of employees, but Nguyen said the startup primarily focuses on businesses with up to 20 people. Many are run by only one person, who might be setting up a business account for the first time.
Hatch draws on Nguyen’s professional and personal backgrounds. Framed Data, a predictive analytics company, was acquired by Square in 2016. He worked as Square Capital’s head of data science before becoming an entrepreneur-in-residence at Kleiner Perkins in 2018, focusing on fintech and machine learning problems. As a child of immigrants, Nguyen saw firsthand the challenges small businesses can face.
“During my time at Kleiner, the goal was to think about what other problems I wanted to solve. I definitely wanted to solve additional problems within small businesses. I think a lot of what I appreciate about Square’s mission of economic empowerment for small businesses also really resonated with my own family story,” he said. “My parents immigrated here from Vietnam after the war and were like so many immigrants to the States to start small businesses. Figuring out how to use whatever talents I had to try to make it easier to start small businesses was definitely something I wanted to pursue.”
Hatch’s leadership team, including alumni of fintech companies and major financial institutions like Square, Stripe, Morgan Stanley and JP Morgan, talked to small business owners, and found that recent immigrants or people without credit histories were paying the majority of bank fees. The startup raised a $5 million seed round from Kleiner Perkins, Abstract Ventures and former Square executive Gokul Rajaram in January 2019, then a $14 million Series A round from Foundation Capital, SVB and Plaid founders William Hockey and Zack Perret in February 2020.
Hatch Business Checking began rolling out in January and currently has 4,000 users. The company’s inception coincided with an especially brutal time for many small business owners, as they weathered the COVID-19 pandemic’s economic impact and navigated the process of getting government aid through the Coronavirus Aid, Relief and Economic Security (CARES) Act.
“Initially I was a little worried, but as I was talking to all of our small business customers and even as I was doing these interviews, I realized that amidst a global pandemic, it’s been humbling to see the grit and perseverance of small business owners trying to innovate and learn,” Nguyen said.
For example, some of Hatch’s users are restaurants that hadn’t done deliveries before, but quickly signed up for multiple on-demand platforms like Postmates or Uber Eats. Others include accountants and lawyers who figured out how to move their practices online.
Hatch serves businesses in a wide range of sectors, including first-time entrepreneurs.
“There’s been this interesting trend of sole proprietors and individual creators who maybe had a side hustle, and after they were laid off during COVID, they decided, okay, I’m going start a small business,” Nguyen said. “Through our research, that’s actually how a lot of small businesses think of themselves, not as Thomson Tacos LLC for example, but just as myself, as Thomson, a person who is running this business.”
The startup uses machine learning to automate Hatch Business Checking’s online sign-up process and its know your customer (KYC) and know your business (KYB) requirements. This includes confirming business incorporation paperwork, social security or employer ID numbers and regulatory compliance like Office of Foreign Asset Control (OFAC) checks. Hatch can approve applications in less than five minutes. Once that process is complete, customers get a Mastercard virtual number and can link external bank accounts. Hatch also uses machine learning for real-time fraud and risk monitoring.
Nguyen said Hatch launched its overdraft coverage program because “we found it is a really great way for folks to get themselves out of a bind, finish the point sale and then top up their account later.”
If a business with a Hatch Business Checking account needs more working capital, it can apply for a Hatch Business Line of Credit, or loans between $200 to $5,000 at an APR of 18% to 24%. Hatch does not do hard credit checks and sees the credit lines as an alternative to the payday lenders or check cashers that customers without a FICO score or subprime ratings often use.
To screen loan applicants, Hatch uses information from their Business Checking accounts, including activity from connected point-of-sale systems. This allows Hatch to see real-time data and forecast a business’ potential forward revenue. It also enables the company to approve credit lines in as little as two hours.
“A hard credit check is actually quite difficult for recent immigrants or Americans who had trouble in their recent history. If you declare bankruptcy, it takes seven years to get it struck off your credit history,” said Nguyen. “To us, I think the more important factors are whether you actually have a business and whether that business is growing. We have a couple of examples of folks who declared bankruptcy three or four years ago, but they have a business that is booming and growing, and we’re happy to underwrite or originate that line of credit for them.”
But he emphasizes that Hatch, a signatory of the Small Business Owner’s Bill of Rights, does not see lending as a permanent solution and will not encourage its users to take on unnecessary debt.
“I think the reason we feel so strongly about this is that we want to win when our customers win,” Nguyen said. “If all we did was lending, then you would almost have a misalignment of incentives where you want to encourage lending retention. Given our business bank accounts and our revenue model, which is $10 a month and debit interchange, we really win when the business continues to exist. So for us, it’s almost a matter of building that financial independence for our customers.”
Hatch currently covers overdrafts and credit lines with its own balance sheet. “Because we’re using machine learning data to understand our own risk position, the main focus right now is to understand how businesses grow and model those products accordingly,” said Nguyen.
In an emailed statement, Kleiner Perkins partner Ilya Fushman told TechCrunch, “Small businesses account for nearly half of all economic activity in the U.S., but are often hamstrung by the banking ecosystem today. Hatch is democratizing access to the financial resources that small businesses need to start out and grow. Thomson and team are already working with thousands of SMBs and are uniquely suited with the technology and industry expertise to help them grow with the financial resources they need to be successful.”
In his statement about Foundation Capital’s investment, partner Charles Moldow said, “Our view at Foundation Capital is that the next phase of financial innovation is confluence: a coming together of lending and mobile banking. Hatch is a breaker wave of this movement for small businesses. That Thomson and his team were able to so rapidly stand up the only full-solution, mobile-first bank offering for SMBs is a testament to what they can and will accomplish.”
Since Hatch’s Series A, it has grown its team from eight people to 48, hiring remotely during the pandemic. Its plan is to expand its Business Checking accounts and continue building products for the estimated 40 million small businesses in the United States.
“When I think of the future products we can provide, it really centers around how do we make sure that a small business succeeds in starting up correctly and efficiently, and scaling their business,” said Nguyen. “Sometimes that’s financial products like our business accounts. Potentially, it could be software products that help you actually start that business. So there’s a wealth of different ideas and directions in which we can take Hatch.”
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TechCrunch
TechCrunch
If Docugami’s product works as planned, anyone will be able to take piles of documents accumulated over the years and near-instantly convert them to the kind of data that’s actually useful to people.
If Docugami’s product works as planned, anyone will be able to take piles of documents accumulated over the years and near-instantly convert them to the kind of data that’s actually useful to people.
Because it turns out that running just about any business ends up producing a ton of documents. Contracts and briefs in legal work, leases and agreements in real estate, proposals and releases in marketing, medical charts, etc, etc. Not to mention the various formats: Word docs, PDFs, scans of paper printouts of PDFs exported from Word docs, and so on.
Over the last decade there’s been an effort to corral this problem, but movement has largely been on the organizational side: put all your documents in one place, share and edit them collaboratively. Understanding the document itself has pretty much been left to the people who handle them, and for good reason — understanding documents is hard!
Think of a rental contract. We humans understand when the renter is named as Jill Jackson, that later on, “the renter” also refers to that person. Furthermore, in any of a hundred other contracts, we understand that the renters in those documents are the same type of person or concept in the context of the document, but not the same actual person. These are surprisingly difficult concepts for machine learning and natural language understanding systems to grasp and apply. Yet if they could be mastered, an enormous amount of useful information could be extracted from the millions of documents squirreled away around the world.
What’s up, .docx?
Docugami founder Jean Paoli says they’ve cracked the problem wide open, and while it’s a major claim, he’s one of few people who could credibly make it. Paoli was a major figure at Microsoft for decades, and among other things helped create the XML format — you know all those files that end in x, like .docx and .xlsx? Paoli is at least partly to thank for them.
“Data and documents aren’t the same thing,” he told me. “There’s a thing you understand, called documents, and there’s something that computers understand, called data. Why are they not the same thing? So my first job [at Microsoft] was to create a format that can represent documents as data. I created XML with friends in the industry, and Bill accepted it.” (Yes, that Bill.)
The formats became ubiquitous, yet 20 years later the same problem persists, having grown in scale with the digitization of industry after industry. But for Paoli the solution is the same. At the core of XML was the idea that a document should be structured almost like a webpage: boxes within boxes, each clearly defined by metadata — a hierarchical model more easily understood by computers.
“A few years ago I drank the AI kool-aid, got the idea to transform documents into data. I needed an algorithm that navigates the hierarchical model, and they told me that the algorithm you want does not exist,” he explained. “The XML model, where every piece is inside another, and each has a different name to represent the data it contains — that has not been married to the AI model we have today. That’s just a fact. I hoped the AI people would go and jump on it, but it didn’t happen.” (“I was busy doing something else,” he added, to excuse himself.)
The lack of compatibility with this new model of computing shouldn’t come as a surprise — every emerging technology carries with it certain assumptions and limitations, and AI has focused on a few other, equally crucial areas like speech understanding and computer vision. The approach taken there doesn’t match the needs of systematically understanding a document.
“Many people think that documents are like cats. You train the AI to look for their eyes, for their tails … documents are not like cats,” he said.
It sounds obvious, but it’s a real limitation. Advanced AI methods like segmentation, scene understanding, multimodal context, and such are all a sort of hyperadvanced cat detection that has moved beyond cats to detect dogs, car types, facial expressions, locations, etc. Documents are too different from one another, or in other ways too similar, for these approaches to do much more than roughly categorize them.
As for language understanding, it’s good in some ways but not in the ways Paoli needed. “They’re working sort of at the English language level,” he said. “They look at the text but they disconnect it from the document where they found it. I love NLP people, half my team is NLP people — but NLP people don’t think about business processes. You need to mix them with XML people, people who understand computer vision, then you start looking at the document at a different level.”
Docugami in action
Paoli’s goal couldn’t be reached by adapting existing tools (beyond mature primitives like optical character recognition), so he assembled his own private AI lab, where a multidisciplinary team has been tinkering away for about two years.
“We did core science, self-funded, in stealth mode, and we sent a bunch of patents to the patent office,” he said. “Then we went to see the VCs, and SignalFire basically volunteered to lead the seed round at $10 million.”
Coverage of the round didn’t really get into the actual experience of using Docugami, but Paoli walked me through the platform with some live documents. I wasn’t given access myself and the company wouldn’t provide screenshots or video, saying it is still working on the integrations and UI, so you’ll have to use your imagination … but if you picture pretty much any enterprise SaaS service, you’re 90% of the way there.
As the user, you upload any number of documents to Docugami, from a couple dozen to hundreds or thousands. These enter a machine understanding workflow that parses the documents, whether they’re scanned PDFs, Word files, or something else, into an XML-esque hierarchical organization unique to the contents.
“Say you’ve got 500 documents, we try to categorize it in document sets, these 30 look the same, those 20 look the same, those five together. We group them with a mix of hints coming from how the document looked, what it’s talking about, what we think people are using it for, etc.,” said Paoli. Other services might be able to tell the difference between a lease and an NDA, but documents are too diverse to slot into pre-trained ideas of categories and expect it to work out. Every set of documents is potentially unique, and so Docugami trains itself anew every time, even for a set of one. “Once we group them, we understand the overall structure and hierarchy of that particular set of documents, because that’s how documents become useful: together.”
That doesn’t just mean it picks up on header text and creates an index, or lets you search for words. The data that is in the document, for example who is paying whom, how much and when, and under what conditions, all that becomes structured and editable within the context of similar documents. (It asks for a little input to double check what it has deduced.)
It can be a little hard to picture, but now just imagine that you want to put together a report on your company’s active loans. All you need to do is highlight the information that’s important to you in an example document — literally, you just click “Jane Roe” and “$20,000” and “five years” anywhere they occur — and then select the other documents you want to pull corresponding information from. A few seconds later you have an ordered spreadsheet with names, amounts, dates, anything you wanted out of that set of documents.
All this data is meant to be portable too, of course — there are integrations planned with various other common pipes and services in business, allowing for automatic reports, alerts if certain conditions are reached, automated creation of templates and standard documents (no more keeping an old one around with underscores where the principals go).
Remember, this is all half an hour after you uploaded them in the first place, no labeling or pre-processing or cleaning required. And the AI isn’t working from some preconceived notion or format of what a lease document looks like. It’s learned all it needs to know from the actual docs you uploaded — how they’re structured, where things like names and dates figure relative to one another, and so on. And it works across verticals and uses an interface anyone can figure out in a few minutes. Whether you’re in healthcare data entry or construction contract management, the tool should make sense.
The web interface where you ingest and create new documents is one of the main tools, while the other lives inside Word. There Docugami acts as a sort of assistant that’s fully aware of every other document of whatever type you’re in, so you can create new ones, fill in standard information, comply with regulations and so on.
Okay, so processing legal documents isn’t exactly the most exciting application of machine learning in the world. But I wouldn’t be writing this (at all, let alone at this length) if I didn’t think this was a big deal. This sort of deep understanding of document types can be found here and there among established industries with standard document types (such as police or medical reports), but have fun waiting until someone trains a bespoke model for your kayak rental service. But small businesses have just as much value locked up in documents as large enterprises — and they can’t afford to hire a team of data scientists. And even the big organizations can’t do it all manually.
NASA’s treasure trove
The problem is extremely difficult, yet to humans seems almost trivial. You or I could glance through 20 similar documents and a list of names and amounts easily, perhaps even in less time than it takes for Docugami to crawl them and train itself.
But AI, after all, is meant to imitate and transcend human capacity, and it’s one thing for an account manager to do monthly reports on 20 contracts — quite another to do a daily report on a thousand. Yet Docugami accomplishes the latter and former equally easily — which is where it fits into both the enterprise system, where scaling this kind of operation is crucial, and to NASA, which is buried under a backlog of documentation from which it hopes to glean clean data and insights.
If there’s one thing NASA’s got a lot of, it’s documents. Its reasonably well-maintained archives go back to its founding, and many important ones are available by various means — I’ve spent many a pleasant hour perusing its cache of historical documents.
But NASA isn’t looking for new insights into Apollo 11. Through its many past and present programs, solicitations, grant programs, budgets, and of course engineering projects, it generates a huge amount of documents — being, after all, very much a part of the federal bureaucracy. And as with any large organization with its paperwork spread over decades, NASA’s document stash represents untapped potential.
Expert opinions, research precursors, engineering solutions, and a dozen more categories of important information are sitting in files searchable perhaps by basic word matching but otherwise unstructured. Wouldn’t it be nice for someone at JPL to get it in their head to look at the evolution of nozzle design, and within a few minutes have a complete and current list of documents on that topic, organized by type, date, author and status? What about the patent advisor who needs to provide a NIAC grant recipient information on prior art — shouldn’t they be able to pull those old patents and applications up with more specificity than any with a given keyword?
The NASA SBIR grant, awarded last summer, isn’t for any specific work, like collecting all the documents of such and such a type from Johnson Space Center or something. It’s an exploratory or investigative agreement, as many of these grants are, and Docugami is working with NASA scientists on the best ways to apply the technology to their archives. (One of the best applications may be to the SBIR and other small business funding programs themselves.)
Another SBIR grant with the NSF differs in that, while at NASA the team is looking into better organizing tons of disparate types of documents with some overlapping information, at NSF they’re aiming to better identify “small data.” “We are looking at the tiny things, the tiny details,” said Paoli. “For instance, if you have a name, is it the lender or the borrower? The doctor or the patient name? When you read a patient record, penicillin is mentioned, is it prescribed or prohibited? If there’s a section called allergies and another called prescriptions, we can make that connection.”
“Maybe it’s because I’m French”
When I pointed out the rather small budgets involved with SBIR grants and how his company couldn’t possibly survive on these, he laughed.
“Oh, we’re not running on grants! This isn’t our business. For me, this is a way to work with scientists, with the best labs in the world,” he said, while noting many more grant projects were in the offing. “Science for me is a fuel. The business model is very simple — a service that you subscribe to, like Docusign or Dropbox.”
The company is only just now beginning its real business operations, having made a few connections with integration partners and testers. But over the next year it will expand its private beta and eventually open it up — though there’s no timeline on that just yet.
“We’re very young. A year ago we were like five, six people, now we went and got this $10 million seed round and boom,” said Paoli. But he’s certain that this is a business that will be not just lucrative but will represent an important change in how companies work.
“People love documents. Maybe it’s because I’m French,” he said, “but I think text and books and writing are critical — that’s just how humans work. We really think people can help machines think better, and machines can help people think better.”
]]>
TechCrunch
TechCrunch
The app industry is as hot as ever, with a record 218 billion downloads and $143 billion in global consumer spend in 2020.
Consumers last year also spent 3.5 trillion minutes using apps on Android devices alone. And in the U.S., app usage surged ahead of the time spent watching live TV. Currently, the average American watches 3.7 hours of live TV per day, but now spends four hours per day on their mobile devices.
Apps aren’t just a way to pass idle hours — they’re also a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus. In 2020, investors poured $73 billion in capital into mobile companies — a figure that’s up 27% year-over-year.
This Week in Apps will soon be a newsletter! Sign up here: techcrunch.com/newsletters
This week we’re looking into the upcoming Apple lawsuit with Epic Games over App Store fees, the soon-to-launch game changer that is App Tracking Transparency and Facebook’s latest attempt to take on Clubhouse, among other things.
Epic vs Apple trial nears
The Epic Games versus Apple trial is nearing launch. The trial, which begins May 3 and is expected to drag on for weeks, will see the Fortnite maker attempting to argue that Apple’s control over the App Store — and the 30% commission it requires on in-app purchases — represents anti-competitive behavior from a monopoly that requires regulation under antitrust law. Apple, meanwhile, feels confident that it can demonstrate its not a monopoly as it faces competition across the market, not just in its App Store. It will also likely point to the commission decreases it recently made in the wake of the increased regulatory scrutiny. Apple now takes a smaller 15% cut from developers making less than $1 million in revenues.
New filings this week detail Epic’s long-term program “Project Liberty,” which describes how Epic planned its antitrust battle by forcing app stores to reject Fortnite for circumventing their payment mechanisms. A filing from Epic also references comments by Apple’s senior vice president of Internet Software and Services Eddie Cue, senior vice president of software engineering Craig Federighi and Apple Fellow Phil Schiller that talk about how Apple locks users into its ecosystem with its services, including iMessage. Epic also argues that Apple uses security as a “pretext” for its commissions — even as a recent series of allegations (and threat of a lawsuit) from app developer Kosta Eleftheriou have demonstrated that Apple’s vetting process is failing to stop massive scams. Epic also says that allowing Apple to serve customers’ refund requests leads to fraud because it doesn’t have the same visibility into the developer’s content that the developer itself does.
Apple shares more ATT details
With the public release of iOS 14.5, which is expected soon, Apple will be shaking up the app economy with the launch of its App Tracking Transparency framework, or ATT. This requires iOS apps to begin prompting users for permission to track their users’ activity, instead of just quietly doing so — generally without the user’s informed consent. Apple has said developers can explain in this prompt why they’re asking for this permission — for example, because they want to serve more personalized ads, perhaps. Tech giants like Facebook and Google, as well as many other ad-supported apps (and particularly social media apps), will be impacted by the change. Some have even gone so far as to try to find workarounds using non-IDFA methods, it’s been reported (IDFA being the current system that assigns a unique advertising ID to each device that is then tracked across the apps and websites a user visits). It was revealed last week that Snapchat had investigated an IDFA alternative known as probabilistic matching, but claims it was just a “test.” Meanwhile, China’s largest tech companies — including Baidu, Tencent and ByteDance — have been exploring a state-backed IDFA alternative CAID.
This week, Apple made it clear that “no tracking” without permission means just that. It says that if a user opts out of any IDFA-tracking via the pop-up, that means the developer doesn’t have permission to track using any other sort of identifiers either — like hashed email addresses or whatever other workaround developers come up with.
Facebook tries another Clubhouse rival
Facebook’s internal R&D group, NPE Team, this week launched its latest experiment, Hotline, into public beta testing. The web-based application could be described as a mashup of Instagram Live and Clubhouse, as it allows creators to speak to an audience who can then ask questions through either text or audio. However, unlike Clubhouse, creators can opt to turn their cameras on for the event, instead of being audio-only. Currently, users sign in with Twitter and then verify their phone number to authenticate with the app. They can then type in their question to submit it to the speaker, who pulls them “on stage” to discuss. For now, the participants were audio-only and represented by a profile icon, but settings suggest that Hotline will test video for users in the future.
As the questions are asked, users can react with emoji, including clapping hands, fire, heart, laughter, surprise and thumbs up. And most importantly, unlike Clubhouse, Hotline events are recorded. Creators get both an audio and video recording that they could edit and upload elsewhere, including on other social networks. Because of its use of video, upvoted questions and recording, the app has a different vibe than Clubhouse — it feels more like a virtual event than a more casual space. Facebook is catering to this audience, too, by seeking out creators who are focused on doling out professional advice, it says.
Of note, Hotline is being led by Eric Hazzard, who joined Facebook when it acquired his app tbh, a positivity-focused Q&A app.
Platforms: Apple
Still more betas. Apple this week released its seventh betas for iOS 14.5, iPadOS 14.5 and other platforms, including Apple TV and Apple Watch — iOS 14.5 brings the rollout of App Tracking Transparency, which is why Apple is probably taking its time with this one.
iOS 14 adoption has now surpassed 90% according to data from Mixpanel. In December, 81% of phones were running iOS 14, now 90.45% are. Another 5.07% of users are running iOS 13, while 4.48% are running iOS 12 or older versions.
Apple has been spotted testing tags in the App Store that will help guide users to more precise search results. The test, first reported by MacRumors, had users encounter tags at the top of App Store search results when searching for popular terms like “photos” or “wallpaper,” that could help narrow results. Some users were running the iOS 14.5 beta when they saw tags, but others were not. It’s unclear if or when tags will launch to the wider public.
Apple opens up its Find My app to third-party products and launches a new app to test them. The company has still not launched its own AirTags, a lost-item finder similar to Tile. Instead, it’s smartly positioning the Find My app as a platform anyone can plug into, in order to assuage anti-competitive concerns. The first items that will plug into Find My include VanMoof’s S3 and X3 e-bikes, Belkin’s SoundForm Freedom True Wireless Earbuds and the Chipolo ONE Spot tracker (a Tile rival).
However, one big name is notably missing from the lineup, and that’s AirTags’ biggest competitor, Tile itself. Tile doesn’t want to hand over the direct customer relationship it has by way of its Tile app just to be included in Find My. And some have suggested Apple is propping up the Chipolo tracker to counter any arguments from Tile that it’s being anti-competitive with the launch of AirTags when they finally arrive.
Apple updated its App Store Connect and Apple Music for Artists app icons to look more like the design choices used on macOS Big Sur. That’s leading to speculation that iOS 15 could also adopt the look of Big Sur when it comes to design.
Apple details its App Store takedowns in new transparency report. Apple’s latest transparency report offers information about app takedowns due to requests from government authorities due to suspected violations of local laws. Apple says it complies with these requests where it’s legally required to do so. These requests, however, are not focused on Apple’s own editorial guidelines, which prohibit content that Apple itself chooses not to host.
Platforms: Google
The new Google Play Store design arrives, killing off the hamburger menu for good. The design is rolling out to Android devices. An in-app message tells you that those menu items have been moved to your profile icon, which, when tapped, brings up a condensed menu. The Settings menu was also updated. Some have complained the changes are making menu items and options harder to find. The Play Store hadn’t been updated significantly since 2019.
Google announced a new app review process across AdMob and Ad Manager which will evaluate a mobile app’s inventory quality before allowing unrestricted ad serving. The process will give publishers feedback on their apps’ approval status so they can resolve issues that could lead to policy violations. Google says the new app reviews are being rolled out gradually in 2021 with two features: app readiness and app claiming. The former will require publishers to link apps they want to monetize with one supported app store, so their app can then be reviewed. The process will check the app source, publisher’s ownership and policy compliance. App Claiming will provide a list of apps that are being monetized with their ad code but aren’t yet on their AdMob or Ad Manager account.
Android Auto apps can now be launched into production, Google announced this week, following months of testing. That means developers can now publish apps for navigation, parking and charging to Google Play without needing to sign up for a beta program.
Android 12 may make it easier for third-party launchers to operate, as it will allow them access to perform universal device searches. The change was spotted in a new API (AppSearchManager API) by the developer of the Niagara Launcher.
All of Google’s flagship iOS apps have now adopted Apple’s new privacy nutrition labels, as Google Photos was finally updated on Tuesday.
Trends
Consumers now average 4.2 hours per day in apps, up 30% from 2019. In the first quarter of 2021, the daily time spent in apps surpassed four hours in the U.S., Turkey, Mexico and India for the first time, the report notes. Of those, India saw the biggest jump as consumers there spent 80% more time in smartphone apps in the Q1 2021 versus the first quarter of 2019.
45% of apps used in Q1 2021 were games and 36% of gamers said they were now playing more mobile games compared to before the pandemic, AdColony said. In the first two weeks of 2021, the top 10 casual games saw 80 million downloads.
E-commerce
WhatsApp now allows business owners to manage their catalogs through the web and on desktop. The catalog feature was introduced in the messaging app in 2019 to allow businesses to better manage their inventory. To date, more than 8 million business catalogs are now live on the platform.
Fintech
Free trading app Robinhood says crypto trading has spiked to 9.5 million customers in the first quarter. That’s up from the 1.7 million customers who traded crypto in the 2020 fourth quarter.
Private messaging app Signal began testing payments in the U.K. using the cryptocurrency MobileCoin (MOB). The beta program will allow users to access a new Signal Payments feature in the app where they can then link a MobileCoin wallet after buying the cryptocurrency on the exchange FTX. Once set up, you can then send MOB to anyone else on the app who also has a linked wallet.
Social
Twitter is said to have discussed a $4 billion acquisition of hot new audio app Clubhouse, Bloomberg reported. TechCrunch also confirmed the talks, but understands they’re no longer taking place. Bloomberg had earlier reported Clubhouse is now looking to raise a round, also at a $4 billion valuation.
TikTok announces six new interactive music effects to keep its audience engaged as competition heats up, with tech giants Facebook, YouTube and Snap all releasing TikTok clones. The first effect is Music Visualizer, which runs real-time beat tracking to animate a retro greenscreen landscape. In less than a day since its debut, over 28,000 videos had used the effect.
TikTok rolls out a new feature, auto captions, to make its short-form videos more accessible to hard of hearing and deaf. Creators can enable the feature during editing, which could also be useful for times when you want to listen to TikTok privately but don’t have your headphones.
A group of lawmakers wrote to Facebook CEO Mark Zuckerberg to press the company for information about its plan to create a curated version of Instagram for children under 13. Facebook already offers an under-13 app, Messenger Kids, and its rival TikTok offers an age-gated experience as well for under-13 users. Lawmakers expressed skepticism that Facebook would keep children’s data private.
Reddit drops support for iOS 12 and lower, given that iOS adoption for later versions now reaches the vast majority of users.
Tim Cook talked about the banned right-wing app Parler in a wide-ranging interview on The NYT’s “Sway” podcast. He made a straightforward case as to why the app needed to be removed, but also said he hoped they’d try to return. “I hope that they come back on. Because we work hard to get people on the store, not to keep people off the store,” Cook said. “And so, I’m hoping that they put in the moderation that’s required to be on the store and come back, because I think having more social networks out there is better than having less,” he added.
Messaging
WhatsApp was spotted testing a feature that would allow users to migrate their chat history between devices (iOS and Android, that is).
Group chat app Discord said it banned over 2,000 extremist communities in the second half of last year — nearly double the number it banned during the first half of the year, when the Capitol riot took place. Around 1,500 of the communities were first detected by the company. Discord had reportedly been talking to Microsoft about an acquisition.
Streaming & Entertainment
Spotify launched (but didn’t initially announce…until a slew of media reports forced their hand) a voice command feature, “Hey Spotify.” The feature lets you call up artists, songs, albums and playlists by name after first opting in and enabling the microphone permission. This will allow Spotify to listen and record your voice data once it hears the wake words, “Hey Spotify.” The company wouldn’t answer questions about the feature, which seems to indicate the rumors that Spotify is readying the launch of its in-car hardware, Car Thing, may actually be true.
Clubhouse launches payments so creators can make money from their shows. Users will be able to send money to favorite creators, which Clubhouse says it’s not taking a cut from — hoping to avoid the Apple tax on in-app purchases through the donations carve-out Apple agreed to for Tencent in 2018. Creators will have to enable the new virtual tip jar feature in order to accept payments.
YouTube Music’s mobile app is getting a design refresh. The app has begun testing new iconography that matches the update the YouTube mobile app received last year, when it dropped the gray icons for the more visually distinct ones.
The YouTube Kids app has rolled out to 11 new markets, including Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay and Uruguay.
As rumors about Spotify’s launch of “Car Thing” swirl, Amazon Music debuts a “Car Mode” that makes its music app easier to use while driving, with features like bigger text, bigger buttons and even Alexa built in — the latter countering Spotify’s launch of “Hey Spotify” voice commands.
Gaming
Fortnite users can now livestream gameplay to Houseparty’s social app, which Epic Games (Fortnite’s maker) also owns. To use the new feature, the Fortnite player will need to have enabled Fortnite Mode Streaming and be connected to Houseparty. When they begin to stream their gameplay, their friends on Houseparty will be notified that their game feeds are now available to watch. The addition follows Houseparty’s launch of a “Fortnite Mode” last November, which added a video chat feature to Fortnite where players could see live feeds from their friends while gaming, powered by Houseparty.
Google opened up applications for its 2021 Change The Game Design Challenge, which will again be virtual. Participants who are chosen will be invited to an online game development workshop hosted by Google’s partner, Girls Make Games. The workshop will offer four sessions, kicking off in June and running through the end of the summer. At the end of the workshop, participants will have learned skills needed to create a playable game, no coding experience required.
Apple was hit with a class action lawsuit, filed in the U.S. District Court for the Northern District of California, which claims that Apple runs an “unlicensed casino” due to its hosting of free-to-play casino games. Though the games use virtual currency, the lawsuit notes that users can buy more coins with real money. The suit says this violates the anti-gambling laws of at least 25 U.S. states.
Health & Fitness
French startup Nabla launched its new app focused on women’s health, allowing women to chat with practitioners, access community content, centralize all their medical data and, soon, schedule telemedicine appointments. The startup has raised $20.2 million for its app and has a team of doctors on board to answer user questions.
Government & Policy
Apple must now show a set of Russian-made apps during iPhone setup, according to a new law that went into effect in early April. Apps getting a boost from the suggestions include Mail.ru, OK Live, VK and others. The apps are not being pre-installed as it turns out, but are being offered for download during the final step of the setup process.
Security & Privacy
Facebook is facing questions from the EU’s data protection regulator over the 2019 data breach that exposed, among other things, the emails and phone numbers of more than 500 million Facebook users. The breach was reported last weekend by Business Insider, leading to concerns. Facebook says the data dump was related to a vulnerability it had fixed back in August 2019. It later explained that the data was scraped from user profiles using a contact importer feature before Facebook made changes to the tool to prevent abuse.
Halo AR
This relatively new AR app lets you add AR to anything — a textbook, a magazine cover, a piece of paper, a photo or any other flat real-world object. To use Halo AR, you first select the object and snap a photo, then choose which photo, video or 3D model you want to overlay on top of it. Teachers can use the app to “tag” their course materials with AR links of sorts to immersive content or videos. Or you could use it for fun to create a scavenger hunt in the house for the kids. The app is a free download in the Education category on iOS and Android.
SmartGym
This popular gym app for Apple devices, and one of Apple’s favorite Apple Watch apps of the year, got a big update this week. The new version of SmartGym more than doubles the number of exercises, growing the database of 290 exercises with the addition of over 330 more — including for those who work out at home with bands, resistance loops, TRX and more. The app’s AI Smart Trainer can then use these new exercises to make its personalized recommendations for you. There are new pre-made workouts for boxing, martial arts and even ultimate frisbee in the updated app.
]]>
TechCrunch
TechCrunch
The app industry is as hot as ever, with a record 218 billion downloads and $143 billion in global consumer spend in 2020.
Consumers last year also spent 3.5 trillion minutes using apps on Android devices alone. And in the U.S., app usage surged ahead of the time spent watching live TV. Currently, the average American watches 3.7 hours of live TV per day, but now spends four hours per day on their mobile devices.
Apps aren’t just a way to pass idle hours — they’re also a big business. In 2019, mobile-first companies had a combined $544 billion valuation, 6.5x higher than those without a mobile focus. In 2020, investors poured $73 billion in capital into mobile companies — a figure that’s up 27% year-over-year.
This Week in Apps will soon be a newsletter! Sign up here: techcrunch.com/newsletters
This week we’re looking into the upcoming Apple lawsuit with Epic Games over App Store fees, the soon-to-launch game changer that is App Tracking Transparency and Facebook’s latest attempt to take on Clubhouse, among other things.
Epic vs Apple trial nears
The Epic Games versus Apple trial is nearing launch. The trial, which begins May 3 and is expected to drag on for weeks, will see the Fortnite maker attempting to argue that Apple’s control over the App Store — and the 30% commission it requires on in-app purchases — represents anti-competitive behavior from a monopoly that requires regulation under antitrust law. Apple, meanwhile, feels confident that it can demonstrate its not a monopoly as it faces competition across the market, not just in its App Store. It will also likely point to the commission decreases it recently made in the wake of the increased regulatory scrutiny. Apple now takes a smaller 15% cut from developers making less than $1 million in revenues.
New filings this week detail Epic’s long-term program “Project Liberty,” which describes how Epic planned its antitrust battle by forcing app stores to reject Fortnite for circumventing their payment mechanisms. A filing from Epic also references comments by Apple’s senior vice president of Internet Software and Services Eddie Cue, senior vice president of software engineering Craig Federighi and Apple Fellow Phil Schiller that talk about how Apple locks users into its ecosystem with its services, including iMessage. Epic also argues that Apple uses security as a “pretext” for its commissions — even as a recent series of allegations (and threat of a lawsuit) from app developer Kosta Eleftheriou have demonstrated that Apple’s vetting process is failing to stop massive scams. Epic also says that allowing Apple to serve customers’ refund requests leads to fraud because it doesn’t have the same visibility into the developer’s content that the developer itself does.
Apple shares more ATT details
With the public release of iOS 14.5, which is expected soon, Apple will be shaking up the app economy with the launch of its App Tracking Transparency framework, or ATT. This requires iOS apps to begin prompting users for permission to track their users’ activity, instead of just quietly doing so — generally without the user’s informed consent. Apple has said developers can explain in this prompt why they’re asking for this permission — for example, because they want to serve more personalized ads, perhaps. Tech giants like Facebook and Google, as well as many other ad-supported apps (and particularly social media apps), will be impacted by the change. Some have even gone so far as to try to find workarounds using non-IDFA methods, it’s been reported (IDFA being the current system that assigns a unique advertising ID to each device that is then tracked across the apps and websites a user visits). It was revealed last week that Snapchat had investigated an IDFA alternative known as probabilistic matching, but claims it was just a “test.” Meanwhile, China’s largest tech companies — including Baidu, Tencent and ByteDance — have been exploring a state-backed IDFA alternative CAID.
This week, Apple made it clear that “no tracking” without permission means just that. It says that if a user opts out of any IDFA-tracking via the pop-up, that means the developer doesn’t have permission to track using any other sort of identifiers either — like hashed email addresses or whatever other workaround developers come up with.
Facebook tries another Clubhouse rival
Facebook’s internal R&D group, NPE Team, this week launched its latest experiment, Hotline, into public beta testing. The web-based application could be described as a mashup of Instagram Live and Clubhouse, as it allows creators to speak to an audience who can then ask questions through either text or audio. However, unlike Clubhouse, creators can opt to turn their cameras on for the event, instead of being audio-only. Currently, users sign in with Twitter and then verify their phone number to authenticate with the app. They can then type in their question to submit it to the speaker, who pulls them “on stage” to discuss. For now, the participants were audio-only and represented by a profile icon, but settings suggest that Hotline will test video for users in the future.
As the questions are asked, users can react with emoji, including clapping hands, fire, heart, laughter, surprise and thumbs up. And most importantly, unlike Clubhouse, Hotline events are recorded. Creators get both an audio and video recording that they could edit and upload elsewhere, including on other social networks. Because of its use of video, upvoted questions and recording, the app has a different vibe than Clubhouse — it feels more like a virtual event than a more casual space. Facebook is catering to this audience, too, by seeking out creators who are focused on doling out professional advice, it says.
Of note, Hotline is being led by Eric Hazzard, who joined Facebook when it acquired his app tbh, a positivity-focused Q&A app.
Platforms: Apple
Still more betas. Apple this week released its seventh betas for iOS 14.5, iPadOS 14.5 and other platforms, including Apple TV and Apple Watch — iOS 14.5 brings the rollout of App Tracking Transparency, which is why Apple is probably taking its time with this one.
iOS 14 adoption has now surpassed 90% according to data from Mixpanel. In December, 81% of phones were running iOS 14, now 90.45% are. Another 5.07% of users are running iOS 13, while 4.48% are running iOS 12 or older versions.
Apple has been spotted testing tags in the App Store that will help guide users to more precise search results. The test, first reported by MacRumors, had users encounter tags at the top of App Store search results when searching for popular terms like “photos” or “wallpaper,” that could help narrow results. Some users were running the iOS 14.5 beta when they saw tags, but others were not. It’s unclear if or when tags will launch to the wider public.
Apple opens up its Find My app to third-party products and launches a new app to test them. The company has still not launched its own AirTags, a lost-item finder similar to Tile. Instead, it’s smartly positioning the Find My app as a platform anyone can plug into, in order to assuage anti-competitive concerns. The first items that will plug into Find My include VanMoof’s S3 and X3 e-bikes, Belkin’s SoundForm Freedom True Wireless Earbuds and the Chipolo ONE Spot tracker (a Tile rival).
However, one big name is notably missing from the lineup, and that’s AirTags’ biggest competitor, Tile itself. Tile doesn’t want to hand over the direct customer relationship it has by way of its Tile app just to be included in Find My. And some have suggested Apple is propping up the Chipolo tracker to counter any arguments from Tile that it’s being anti-competitive with the launch of AirTags when they finally arrive.
Apple updated its App Store Connect and Apple Music for Artists app icons to look more like the design choices used on macOS Big Sur. That’s leading to speculation that iOS 15 could also adopt the look of Big Sur when it comes to design.
Apple details its App Store takedowns in new transparency report. Apple’s latest transparency report offers information about app takedowns due to requests from government authorities due to suspected violations of local laws. Apple says it complies with these requests where it’s legally required to do so. These requests, however, are not focused on Apple’s own editorial guidelines, which prohibit content that Apple itself chooses not to host.
Platforms: Google
The new Google Play Store design arrives, killing off the hamburger menu for good. The design is rolling out to Android devices. An in-app message tells you that those menu items have been moved to your profile icon, which, when tapped, brings up a condensed menu. The Settings menu was also updated. Some have complained the changes are making menu items and options harder to find. The Play Store hadn’t been updated significantly since 2019.
Google announced a new app review process across AdMob and Ad Manager which will evaluate a mobile app’s inventory quality before allowing unrestricted ad serving. The process will give publishers feedback on their apps’ approval status so they can resolve issues that could lead to policy violations. Google says the new app reviews are being rolled out gradually in 2021 with two features: app readiness and app claiming. The former will require publishers to link apps they want to monetize with one supported app store, so their app can then be reviewed. The process will check the app source, publisher’s ownership and policy compliance. App Claiming will provide a list of apps that are being monetized with their ad code but aren’t yet on their AdMob or Ad Manager account.
Android Auto apps can now be launched into production, Google announced this week, following months of testing. That means developers can now publish apps for navigation, parking and charging to Google Play without needing to sign up for a beta program.
Android 12 may make it easier for third-party launchers to operate, as it will allow them access to perform universal device searches. The change was spotted in a new API (AppSearchManager API) by the developer of the Niagara Launcher.
All of Google’s flagship iOS apps have now adopted Apple’s new privacy nutrition labels, as Google Photos was finally updated on Tuesday.
Trends
Consumers now average 4.2 hours per day in apps, up 30% from 2019. In the first quarter of 2021, the daily time spent in apps surpassed four hours in the U.S., Turkey, Mexico and India for the first time, the report notes. Of those, India saw the biggest jump as consumers there spent 80% more time in smartphone apps in the Q1 2021 versus the first quarter of 2019.
45% of apps used in Q1 2021 were games and 36% of gamers said they were now playing more mobile games compared to before the pandemic, AdColony said. In the first two weeks of 2021, the top 10 casual games saw 80 million downloads.
E-commerce
WhatsApp now allows business owners to manage their catalogs through the web and on desktop. The catalog feature was introduced in the messaging app in 2019 to allow businesses to better manage their inventory. To date, more than 8 million business catalogs are now live on the platform.
Fintech
Free trading app Robinhood says crypto trading has spiked to 9.5 million customers in the first quarter. That’s up from the 1.7 million customers who traded crypto in the 2020 fourth quarter.
Private messaging app Signal began testing payments in the U.K. using the cryptocurrency MobileCoin (MOB). The beta program will allow users to access a new Signal Payments feature in the app where they can then link a MobileCoin wallet after buying the cryptocurrency on the exchange FTX. Once set up, you can then send MOB to anyone else on the app who also has a linked wallet.
Social
Twitter is said to have discussed a $4 billion acquisition of hot new audio app Clubhouse, Bloomberg reported. TechCrunch also confirmed the talks, but understands they’re no longer taking place. Bloomberg had earlier reported Clubhouse is now looking to raise a round, also at a $4 billion valuation.
TikTok announces six new interactive music effects to keep its audience engaged as competition heats up, with tech giants Facebook, YouTube and Snap all releasing TikTok clones. The first effect is Music Visualizer, which runs real-time beat tracking to animate a retro greenscreen landscape. In less than a day since its debut, over 28,000 videos had used the effect.
TikTok rolls out a new feature, auto captions, to make its short-form videos more accessible to hard of hearing and deaf. Creators can enable the feature during editing, which could also be useful for times when you want to listen to TikTok privately but don’t have your headphones.
A group of lawmakers wrote to Facebook CEO Mark Zuckerberg to press the company for information about its plan to create a curated version of Instagram for children under 13. Facebook already offers an under-13 app, Messenger Kids, and its rival TikTok offers an age-gated experience as well for under-13 users. Lawmakers expressed skepticism that Facebook would keep children’s data private.
Reddit drops support for iOS 12 and lower, given that iOS adoption for later versions now reaches the vast majority of users.
Tim Cook talked about the banned right-wing app Parler in a wide-ranging interview on The NYT’s “Sway” podcast. He made a straightforward case as to why the app needed to be removed, but also said he hoped they’d try to return. “I hope that they come back on. Because we work hard to get people on the store, not to keep people off the store,” Cook said. “And so, I’m hoping that they put in the moderation that’s required to be on the store and come back, because I think having more social networks out there is better than having less,” he added.
Messaging
WhatsApp was spotted testing a feature that would allow users to migrate their chat history between devices (iOS and Android, that is).
Group chat app Discord said it banned over 2,000 extremist communities in the second half of last year — nearly double the number it banned during the first half of the year, when the Capitol riot took place. Around 1,500 of the communities were first detected by the company. Discord had reportedly been talking to Microsoft about an acquisition.
Streaming & Entertainment
Spotify launched (but didn’t initially announce…until a slew of media reports forced their hand) a voice command feature, “Hey Spotify.” The feature lets you call up artists, songs, albums and playlists by name after first opting in and enabling the microphone permission. This will allow Spotify to listen and record your voice data once it hears the wake words, “Hey Spotify.” The company wouldn’t answer questions about the feature, which seems to indicate the rumors that Spotify is readying the launch of its in-car hardware, Car Thing, may actually be true.
Clubhouse launches payments so creators can make money from their shows. Users will be able to send money to favorite creators, which Clubhouse says it’s not taking a cut from — hoping to avoid the Apple tax on in-app purchases through the donations carve-out Apple agreed to for Tencent in 2018. Creators will have to enable the new virtual tip jar feature in order to accept payments.
YouTube Music’s mobile app is getting a design refresh. The app has begun testing new iconography that matches the update the YouTube mobile app received last year, when it dropped the gray icons for the more visually distinct ones.
The YouTube Kids app has rolled out to 11 new markets, including Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay and Uruguay.
As rumors about Spotify’s launch of “Car Thing” swirl, Amazon Music debuts a “Car Mode” that makes its music app easier to use while driving, with features like bigger text, bigger buttons and even Alexa built in — the latter countering Spotify’s launch of “Hey Spotify” voice commands.
Gaming
Fortnite users can now livestream gameplay to Houseparty’s social app, which Epic Games (Fortnite’s maker) also owns. To use the new feature, the Fortnite player will need to have enabled Fortnite Mode Streaming and be connected to Houseparty. When they begin to stream their gameplay, their friends on Houseparty will be notified that their game feeds are now available to watch. The addition follows Houseparty’s launch of a “Fortnite Mode” last November, which added a video chat feature to Fortnite where players could see live feeds from their friends while gaming, powered by Houseparty.
Google opened up applications for its 2021 Change The Game Design Challenge, which will again be virtual. Participants who are chosen will be invited to an online game development workshop hosted by Google’s partner, Girls Make Games. The workshop will offer four sessions, kicking off in June and running through the end of the summer. At the end of the workshop, participants will have learned skills needed to create a playable game, no coding experience required.
Apple was hit with a class action lawsuit, filed in the U.S. District Court for the Northern District of California, which claims that Apple runs an “unlicensed casino” due to its hosting of free-to-play casino games. Though the games use virtual currency, the lawsuit notes that users can buy more coins with real money. The suit says this violates the anti-gambling laws of at least 25 U.S. states.
Health & Fitness
French startup Nabla launched its new app focused on women’s health, allowing women to chat with practitioners, access community content, centralize all their medical data and, soon, schedule telemedicine appointments. The startup has raised $20.2 million for its app and has a team of doctors on board to answer user questions.
Government & Policy
Apple must now show a set of Russian-made apps during iPhone setup, according to a new law that went into effect in early April. Apps getting a boost from the suggestions include Mail.ru, OK Live, VK and others. The apps are not being pre-installed as it turns out, but are being offered for download during the final step of the setup process.
Security & Privacy
Facebook is facing questions from the EU’s data protection regulator over the 2019 data breach that exposed, among other things, the emails and phone numbers of more than 500 million Facebook users. The breach was reported last weekend by Business Insider, leading to concerns. Facebook says the data dump was related to a vulnerability it had fixed back in August 2019. It later explained that the data was scraped from user profiles using a contact importer feature before Facebook made changes to the tool to prevent abuse.
Halo AR
This relatively new AR app lets you add AR to anything — a textbook, a magazine cover, a piece of paper, a photo or any other flat real-world object. To use Halo AR, you first select the object and snap a photo, then choose which photo, video or 3D model you want to overlay on top of it. Teachers can use the app to “tag” their course materials with AR links of sorts to immersive content or videos. Or you could use it for fun to create a scavenger hunt in the house for the kids. The app is a free download in the Education category on iOS and Android.
SmartGym
This popular gym app for Apple devices, and one of Apple’s favorite Apple Watch apps of the year, got a big update this week. The new version of SmartGym more than doubles the number of exercises, growing the database of 290 exercises with the addition of over 330 more — including for those who work out at home with bands, resistance loops, TRX and more. The app’s AI Smart Trainer can then use these new exercises to make its personalized recommendations for you. There are new pre-made workouts for boxing, martial arts and even ultimate frisbee in the updated app.
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TechCrunch
TechCrunch
Each story is based on an interview with a founder or investor who addressed some of the most common startup dilemmas. Predictably, they’re mostly focused on the how and why:
How do I get into an accelerator? When should I hire a sales team? What’s the best way to earn attention from investors?
TechCrunch reporter Natasha Mascarenhas interviewed Kleiner Perkins partner Bucky Moore to get sector-agnostic advice for founders who are ready to raise a Series A.
Their conversation isn’t a rehash of basic best practices — Moore says the pandemic has fundamentally changed the way he does business: “I actually believe that first meetings over Zoom are here to stay; I think it’s far more efficient.”
I’m looking forward to the eventual return of live TechCrunch events, but each Early Stage recap includes video and a complete transcript. As ever, full articles are available for Extra Crunch members.
Thanks very much for reading — I hope you have a fantastic weekend.
Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist
Full Extra Crunch articles are only available to members
Use discount code ECFriday to save 20% off a one- or two-year subscription
The StockX EC-1
Have you ever bought a pig in a poke?
It’s a saying from medieval times: A farmer traveling on an unfamiliar road agrees to buy a baby pig in a bag from a passing stranger. Unfortunately, when the farmer gets back to their hut and opens the sack, there’s a kitten inside.
The risk of getting stuck with a counterfeit item when buying online is real, especially when it comes to sneakers, jewelry and other designer products. That’s why online marketplace StockX created a rigorous product verification and authentication process.
To date, its users have conducted more than 10 million transactions for sneakers, handbags, streetwear, watches and other high-end items that are often produced in limited quantities.
StockX’s prices are regulated and all transactional data is transparent, factors that have combined to help the platform reach a $2.8 billion valuation.
In a four-part series that dropped this week, Extra Crunch analyzes this “foundational new category of market” that began as a hobbyist’s sneaker price chart.
Will Topps’ SPAC-led debut expand the bustling NFT market?
Yes, the baseball card company is going public in a debut that could easily be read as a way to put money into the NFT craze without actually having to buy cryptocurrencies.
Digging into the Alkami Technology IPO
It appears that the slowdown in tech debuts is not a complete freeze; despite concerning news regarding the IPO pipeline, some deals are chugging ahead.
Alkami Technology joins a list that includes Coinbase’s impending direct listing and Robinhood’s expected IPO.
Texas-based Alkami Technology is a software company that delivers its product to banks via the cloud, so it’s not a legacy player scraping together an IPO during boom times.
Let’s dig into the latest SEC filing from the software unicorn.
Chinese startups rush to bring alternative protein to people’s plates
Last year could well have been the dawn of alternative protein in China. More than 10 startups raised capital to make plant-based protein for a country with increasing meat demand. Of these, Starfield, Hey Maet, Vesta and Haofood have been around for about a year; ZhenMeat was founded three years ago; and Green Monday is a nine-year-old Hong Kong firm pushing into mainland China.
The competition intensified further last year when American incumbents Beyond Meat and Eat Just entered China.
Although some investors worry the sudden boom of meat-substitute startups could turn into a bubble, others believe the market is far from saturated.
LG’s exit from the smartphone market comes as no surprise
For those who follow the space, LG will be remembered fondly as a smartphone trailblazer. For well over a decade, the company was a major player in the Android category and a driving force behind a number of innovations that have since become standard.
LG continued pushing envelopes — albeit to mixed effect. But in the end, the company just couldn’t keep up.
This week, the South Korean electronics giant announced it will be getting out of the “incredibly competitive” category, choosing instead to focus on its myriad other departments.
Giving EV batteries a second life for sustainability and profit
Electric cars and trucks seem to have everything going for them: They don’t produce tailpipe emissions, they’re quieter than their fossil-fuel-powered counterparts and the underlying architecture allows for roomier and often sleeker designs.
But the humble lithium-ion battery powering these cars and trucks leads a difficult life. Irregular charging and discharge rates, intense temperatures and many partial charge cycles cause these batteries to degrade in the first five to eight years of use, and, eventually, they end up in a recycling facility.
Instead of sending batteries straight to recycling for raw material recovery — and leaving unrealized value on the table — startups and automakers are finding ways to reuse batteries as part of a small and growing market.
How to kick the 10 worst startup habits with Fuel Capital’s Leah Solivan
Fuel Capital General Partner Leah Solivan joined us at TechCrunch Early Stage 2021 to explain how to avoid early mistakes in building your startup.
Solivan has ample experience on both sides of the fence, as she founded TaskRabbit and led it to exit through an acquisition by Ikea in 2017. She shared a list of 10 things to avoid in total, but here are some highlights of what to watch out for.
How founders can avoid blind spots and make better decisions with EchoVC’s Eghosa Omoigui
Eghosa Omoigui, the founder and managing general partner of EchoVC Partners, has helped entrepreneurs navigate the first steps of starting a company and laying the right foundation early on.
Omoigui advocates for founders to develop their own All-22 tape — a tool used by professional football coaches that allows the viewer to see all 22 players on the field at the same time. It improves a coach’s line of sight, and, most importantly, helps avoid missing a critical motion or player.
The concept of this tool can — and should — be applied in the startup world as well, Omoigui said during the virtual TC Early Stage event. He explained what it means to have an All-22 tape and the steps founders should take to develop a skill set that will allow them to see and understand the playbook from all sides.
Building and leading an early-stage sales team with Zoom CRO Ryan Azus
This year at Early Stage, TechCrunch spoke with Zoom Chief Revenue Officer Ryan Azus about building an early-stage sales team.
Azus is perhaps best known for leading the video-calling giant’s income arm during COVID-19, but his experience building RingCentral’s North American sales organization from the ground up made him the perfect guest to chat with about building an early-stage sales team.
We asked him about when founders should step aside from leading their startup’s sales org, how to build a working sales culture, hiring diversely, how to pick customer segments and how to build a playbook.
The dos and don’ts of bug bounty programs with Katie Moussouris
Katie Moussouris has been in cybersecurity circles since some of the world’s biggest tech companies were startups, and helped to set up the first vulnerability disclosure and bug bounty programs.
Moussouris, who runs consultancy firm Luta Security, now advises companies and governments on how to talk to hackers and what they need to do to build and improve their vulnerability disclosure programs.
At TC Early Stage, Moussouris explained what startups should (and shouldn’t) do, and what priorities should come first.
Start your engines, TechCrunch is (virtually) headed to Detroit
Join us on our next (virtual) field trip to Southeast Michigan. All lights will be shining on the Motor City.
Why Detroit? This is where StockX and Rivian call home, along with a growing stable of medical technology companies, fintech startups and security companies. The area is quickly transforming thanks to active investors, low cost of living and access to amazing universities that have a long history of supporting entrepreneurs.
If you’re interested in what’s happening in Detroit in general, are seeking out a new up-and-coming city to live in, or looking for cool companies and talented founders to invest in, then you’ll want to register and drop Thursday, April 15, on your calendar.
How to get into a startup accelerator
Should you try to get your company into an accelerator? How far along should your idea and your team be before applying? When it is time to apply, how do you make your application stand out from hundreds or thousands of others? How fancy do you need to get with the application video?
For answers, we spoke with Neal Sáles-Griffin, managing director of Techstars Chicago and an adjunct professor at Northwestern University. He’s got an incredible wealth of knowledge about all things startups.
Understanding how fundraising terms can affect early-stage startups
Fenwick & West partner (and business lawyer) Dawn Belt joined us at TechCrunch Early Stage to break down some of the terms that trip up first-time entrepreneurs.
Belt has been involved in a number of key Silicon Valley moves, including EV company Proterra’s recent decision to go public via SPAC, as well as IPOs for Bill.com and Facebook. Here, she discusses key concepts like equity and the right of first refusal, and the role they play in the early stages of startup funding.
Bootstrapping, managing product-led growth and knowing when to fundraise
Product-led growth is all the rage in the Valley these days, and we had two leading thinkers discuss how to incorporate it into a startup at TechCrunch Early Stage 2021.
Tope Awotona is the CEO and founder of Calendly, which bootstrapped for much of its existence before raising $350 million at a $3 billion valuation from OpenView and Iconiq. And on the other side of that table (and this interview) sat Blake Bartlett, a partner at OpenView who has been leading enterprise deals based around the principles of efficient growth.
The two talked about bootstrapping and product-led growth, expanding internationally, when to bootstrap and when to fundraise, and how VCs approach a profitable company (carefully, and with a big stick). Oh, and how to spend $350 million.
Four strategies for getting attention from investors
Being a successful early-stage investor is about a lot more than simply identifying trends; a successful VC needs to think several steps ahead. For MaC Venture Capital founder Marlon Nichols, it’s an ability that’s helped him spot big names like Gimlet Media, MongoDB, Thrive Market, PlayVS, Fair, LISNR, Mayvenn, Blavity and Wonderschool early on.
Nichols joined us on TechCrunch Early Stage to discuss his strategies for early-stage investing and how those lessons can translate into a successful launch for budding entrepreneurs.
Setting up a management board for success with Dave Easton
Viewed from the outside, board selection and corporate governance can seem like a bit of a black box — particularly at a startup.
Generation Investment Management partner Dave Easton spoke at TechCrunch Early Stage about how to build a board as a founder, and, specifically, how to build a board you can live with. Easton’s experience serving on boards as both a full member and as an observer helped peel back the curtain on the murky topic of good governance.
Founder and investor Melissa Bradley outlines how to nail your virtual pitch meeting
Zoom-based pitch meetings became standard during the pandemic, but many investors say they intend to maintain the practice as more people are vaccinated.
In conversation with Jordan Crook, founder, investor, and business school professor Melissa Bradley offered pointers for how founders can prepare for Zoom calls, common pitfalls to avoid, and how to allocate time during the meeting.
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TechCrunch
TechCrunch
The sales, which occurred within 20 hours of each other, didn’t garner the same headlines that the Beeple auction received, but there was a bit of coverage in the tech press, mostly because one of the aliens was sold by Dylan Field, the CEO of design software startup Figma. In a Clubhouse conversation following the sale, Field said he hoped that a century from now the blocky image he had sold would be seen as the “Mona Lisa of digital art.”
The pixelated alien portraits belonged to an NFT platform called CryptoPunks. In the world of NFTs, the platform is as close to ancient history as it gets, meaning it’s almost four years old. There are 10,000 punks, all of which were procedurally generated and claimed for free when the project launched in 2017.
Since then, the economy built around trading these images has sauntered on with a small but passionate community, at least until a few months ago. That’s when it suddenly exploded, dragging into the fray Silicon Valley CEOs, prominent venture capitalists, famous YouTubers, poker stars and major business personalities. The platform has seen nearly $200 million worth of transaction volume in official deals since launch, according to NFT tracking site CryptoSlam, with 98% of that volume flowing through the platform in the past few months.
The sudden rise in punk prices is owed to an explosion of interest in NFTs largely brought about by climbing cryptocurrency prices, the rise in popularity of Dapper Labs’ NBA Top Shot and the resurgence of the physical collectibles markets, all of which have made some investors more comfortable with the idea of betting on digital goods.
Today, the cheapest punk you can buy will run you about $30,000 in Ethereum cryptocurrency, while the rarest may be worth just shy of $10 million.
CryptoPunks have captured plenty of attention, but even with all eyeballs on the project, people still aren’t sure exactly what they’re looking at.
“In NFT world, people are talking about selling Jack Dorsey tweets, Top Shots and Beeple in the same sentence right now,” Sotheby’s CEO Charles Stewart told TechCrunch in an interview. “The lines can get a little blurry. When you look at CryptoPunks, are they art? Are they collectibles? Are they… you know, well… what are they exactly?”
A ‘more honest’ stock market
Back in early 2017, John Watkinson and Matt Hall were playing with a pixelated character generator they built, and they were pretty enthusiastic about the fun little pop art portraits they had been cooking up. By June, they had created 10,000 characters with different hairstyles, hats and glasses for a project called CryptoPunks that would be hosted on the nascent Ethereum blockchain. Some punks had a handful of attributes, some had none, some were apes, some were aliens. While the creators had a hand in curating some elements, they let their generator take control of the creativity.
They launched to modest interest from a small community of blockchain enthusiasts who only had to pay a few pennies in Ethereum “gas” transaction fees to own their own punk. It was a novel idea, pre-dating the NFT platform CryptoKitties by months and NBA Top Shot by years, but it arrived at the cusp of crypto’s 2017 wave during the early throes of initial coin offerings, where scams were plentiful and attention was hard to come by. Hall said that about 20-30 punks were claimed in the days following launch.
Then a week later Mashable wrote a story about the fledgling crypto art project, and within hours every punk was gone.
Some users went all-in immediately. One user that went by the username hemba has become something of a cautionary figure in the CryptoPunks community, claiming more than 1,000 punks at launch and selling every one of them before the market took off this year, missing out on tens of millions of dollars in profits at current prices. Another user who goes by mr703 claimed some 703 punks in total at launch, hundreds of which they are still holding onto years later in a collection similarly worth tens of millions.
In a Discord chat with the pseudonymous mr703, we asked whether they felt they had enough or if there were any punks they still intended to buy. “I own all the punks I ever really want,” they typed back. Their public wallet shows they paid more than $37,000 for a punk in the minutes in between our question and their answer. They spent $35,000 on another one several hours later.
Some investors who have already gone all-in backing risky cryptocurrencies see NFTs as a way to diversify their crypto holdings. Others see CryptoPunks as more of a game.
“I think that with each year that passes the definition of what is gambling and what is investing move closer and closer together,” says Mike McDonald, a 31-year-old professional poker player who recently bought his first punk.
Why are some punks worth tens of thousands of dollars while others are worth millions? Users in the thriving CryptoPunks Discord community have had to decide that on their own, combining objective analysis of the rarity of certain design attributes with the more subjective impressions of punk “aesthetics.”
Things aren’t always predictable. Earrings are the most common attribute for punks, commanding much lower price floors than those with beanie hats, which are the rarest attribute. But hundreds of punks are wearing 3D glasses, yet they tend to earn a hefty premium over those with green clown hair even though fewer of those punks exist. Some attributes gain market momentum randomly; for instance, the market for punks wearing hoodies has been particularly hot in recent weeks.
“Obviously this is a very speculative market… but it’s almost more honest than the stock market,” user Max Orgeldinger tells TechCrunch. “Kudos to Elon Musk — and I’m a big Tesla fan — but there are no fundamentals that support that stock price. It’s the same when you look at GameStop. With the whole NFT community, it’s almost more honest because nobody’s getting tricked into thinking there’s some very complicated math that no one can figure out. This is just people making up prices and if you want to pay it, that’s the price and if you don’t want to pay it, that’s not the price.”
As prices have surged, owning a piece of the CryptoPunks’ finite supply has become a “digital flex” in its own right, especially when used as an avatar on social media sites, several punk owners told us. That has drawn plenty of wealthy buyers outside the blockchain world, including influencers like YouTuber Logan Paul who uploaded a video last month detailing his $170,000 purchase of several punks.
“When you don’t have a punk, the ecosystem seems like this gentlemen’s club of the 10,000 people that can afford these kinds of avatars,” says McDonald.
There is some concern among the community whether all of this outside attention is a sign of an impending crash in prices, though many investors feel reassured by the historical value of CryptoPunks among NFTs. Nevertheless, some of the investors have a hard time convincing those in their lives that what they’re doing is anything but reckless.
After a recent six-figure punk purchase, user Chris Mintern says his girlfriend was exasperated that he had just dropped more money on a punk than her house was worth. “She says it’s all just a bunch of internet nerds who don’t appreciate the value of money. That to them, it’s just a game and numbers on a screen,” he told TechCrunch.
The community surrounding CryptoPunks has largely bloomed on the chat app Discord in a dedicated group where users that are verified as punk owners tend to drive conversations and can gather attention for up-and-coming NFT projects they’re betting on.
“It’s a bit of a cult,” said user thebeautyandthepunk in an interview.
Like many early users, thebeautyandthepunk has stayed pseudonymous since claiming a couple dozen punks at launch, telling us that no one in her life has any idea she’s sitting on an NFT collection likely worth millions — except her accountant. She did recently decide to make it known that she was one of the few female traders who have been present in the overwhelmingly male CryptoPunks community since the beginning.
“I really try to keep my real life and my crypto life completely separate,” she says. “But people need to know that women have been [in this space] for a while and we’re not going anywhere.”
Today, all 10,000 punks are scattered across some 1,889 wallets, according to crypto tracker Etherscan. Some of those accounts are inactive and feared dead, with the punks inside them lost on the blockchain forever. The largest single wallet of punks today belongs to the platform’s creators, holding some 488 punks. It’s their only ownership in a blockchain-based marketplace where most mechanics are already set in stone.
“We’re just users now, too. Nothing about our website is specific to us having created the project,” Watkinson tells TechCrunch. “Our only equity is through the punks we own. We don’t take a cut of the market or anything.”
The NFT high-rollers table
Today, CryptoPunks’ creators are working on NFTs full time. While they can’t make any underlying changes to the CryptoPunks contract, they have aimed to improve the website’s marketplace while hopping into the Discord group to keep an eye on the ever-growing community of users.
“It was never our intention for this to sort of be our careers,” Watkinson says.
In 2019, the duo debuted a follow-up project called Autoglyphs, which brought generative art to the blockchain. It didn’t boast the pop aesthetic of CryptoPunks, but it added a new layer to their exploration of blockchain art. Hall and Watkinson have built up a company around their various projects called Larva Labs, and they are in the process of building up a new NFT project that they hope will have a lower barrier of entry than CryptoPunks and Autoglyphs.
“As the CryptoPunks get more and more expensive, they’re just hard to get into,” Hall says.
At around $200 million in official marketplace sales, CryptoPunks’ total lifetime sales volume is about 40% of what Dapper Labs’ NBA Top Shot has achieved in its past several months. Though CryptoPunks has done so with 0.35% of Top Shot’s total transaction volume, which is fewer than 12,000 trades compared to more than 3.3 million, according to CryptoSlam. Those high transaction numbers spread across millions of NFTs mean much less value per transaction on Top Shot, but a much, much bigger pool of active users.
Last month, Dapper Labs announced they had raised $305 million at a $2.6 billion valuation as they look to expand their private Flow blockchain to other blockchain “games” through more high-profile partnerships. Hall and Watkinson have been watching Dapper Labs’ success, but don’t think Larva Labs will need venture funding to continue exploring what’s next for NFTs.
“Rather than looking at becoming a large company and doing a deal with the NBA or something like that, we’re more just looking forward to kind of just continuing to explore the tech possibilities,” Watkinson said. “What we love about CryptoPunks is the action, and so we’d like to find a way back to sort of that level of action, and our next project is going to try to find ways to sort of keep the deal flow going.”
They have few details to share on the new project, which they said will debut “relatively soon” this year.
The origin of the species
CryptoPunks lore is largely steeped in the assertion that they are the oldest NFT project on the Ethereum blockchain. It’s a line that was floated by almost all of the punk owners I spoke with as the main reason they had dumped hundreds of thousands of dollars into the platform. In Paul’s recent YouTube video, he justified prices to his skeptical friends by noting, “[CryptoPunks] is the first and that makes it special.”
But over the past few weeks, holes in that narrative have begun to emerge, as “crypto archaeologists” have begun to unearth abandoned NFT projects that were created in Ethereum’s earliest days, with at least one arriving before CryptoPunks. We recently spoke with Cyrus Adkisson, the creator of a project called Etheria, which he debuted back in 2015, just three months after Ethereum’s mainnet went live. The project allowed users to buy up, sell and build on hexagonal swaths of digital land on a large map. It didn’t develop much of a following at launch and sat abandoned for years on the Ethereum blockchain until Adkisson saw the “fever pitch” developing around NFTs and started searching for the passcode to his old account.
“I remember calling my parents toward the end of February, telling them I may be sitting on a goldmine here,” Adkisson told TechCrunch.
After ultimately gaining access to his Etheria account, he then fired off a few tweets from Etheria’s long-dormant Twitter account, detailing that the bulk of the 914 tiles across two externally tradeable versions were still available and could be claimed for 1 Ether each. Adkisson says by the end of that weekend, his previously empty wallet was filled with $1.4 million worth of Ethereum.
Age alone won’t make Etheria a hit; the major challenge from here is building up a community around the project that brings in more users and pushes the prices of land tiles higher. A tile recently sold for nearly $25,000 worth of Ether, but early adopters are struggling to balance waiting out the market’s development with liquidating enough tiles so that new users can get involved and the project can build hype.
“With these projects, it’s like, yeah, you have the historical context, but now you need to build a solid foundation with your communities because your real measure is not now, but it’s going to be what your community, size and engagement look like in a year,” says Allen Hena, an NFT enthusiast who helped attract attention to the Etheria community last month with a series of blog posts.
In the days following the project’s resurrection, the young community has already seen plenty of disagreement and infighting as Adkisson aims to maintain some level of control over the platform on which plenty have already pinned their retirement plans. Owners are mainly frustrated by Adkisson’s attempts to make an older version of Etheria externally tradeable, something that would likely make land tiles on the existing contracts considerably less valuable. Since our interview, Adkisson has left Etheria’s Discord server and admins in the group have vowed to continue on without him as he decides which direction he wants to take Etheria 1.0.
While punk owners we talked with are keeping an eye on these newly reemerged projects, they’re also skeptical that Etheria’s older status will do much to impact CryptoPunks’ value to NFT history.
“On paper it looks cool but it didn’t actually do anything for the community,” says user Daniel Maegaard. “CryptoPunks did all the hard work.”
Maegaard, a 30-year-old crypto investor based in Brisbane, Australia, is more tied up in the value of CryptoPunks than most. He recently sold a particularly rare female “zero-trait” punk for more than $1 million. He’s also the owner of one of the rarest — some argue the rarest — punks, the only one with seven unique attributes, a qualifier that has earned it the nickname “7-atty” and a sacred place in punk lore. When he bought the punk for about $18,000 in Ethereum last year, it was the most anyone had ever paid. He isn’t keen to let it go anytime soon, saying he recently turned down a private offer for $4.2 million from a group of investors that hoped to tokenize the NFT and sell fractional shares of it to other users. Part of holding onto it is the potential for further gains, but the real reason, he says, is that he’s beginning to feel an emotional bond with his collection of digital files.
“These little pixelated faces, it should be easy to give them up. I’ve sold a few punks and I’ve regretted every sale, I experienced that when I sold my zero-trait punk,” Maegaard says. “Like, yeah, a million dollars is nice, but I really liked her.”
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